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FOR BAGS
- ALL BAGS ARE FINAL SALE ITEMS. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
- PRE-ORDER PRODUCTS CANNOT BE RETURNED.
SALE ITEMS
- ANY DISCOUNTED ITEMS ARE FINAL SALE. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
IN-STORE PURCHASES
- ITEMS PURCHASED AT THE TELFAR NYC FLAGSHIP MUST BE RETURNED AT THE STORE IF ELIGIBLE.
ONLINE PURCHASES
- ONLINE PURCHASES MUST BE RETURNED ONLINE FOLLOWING THE INSTRUCTIONS BELOW.
- Returns must be initiated within 14 DAYS of the original order’s arrival.
- Merchandise must be in unused condition with all labels attached to the product and original packaging intact.
- Returning multiple products or orders will result in a longer processing time while we check each product.
- Customers returning products internationally must pay all associated duties and taxes for the shipment, or TELFAR will not be able to accept the return.
- We do not accept returns on Jewelry, unless in unopened condition.
- Customer is responsible for return shipping costs + fees.
- USA: A return label will be provided and return costs will be deducted from your refund amount.
- INTERNATIONAL: You are responsible for purchasing your own shipping label plus all applicable duties and taxes.
- Please note that all shipping costs are non-refundable.
